At Wave, consulting is at the heart of what we do and who we are. Beginning in the late ’90s, our consulting first principle has enabled us to offer a custom solution for each client’s unique requirements instead of a out of the box solution. We work in conjunction with our clients throughout WinstonSalem, devoting assets and time so that we have a total understanding of their challenges and expectations and can craft a custom approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the foundation of your business. If your workflows have a lot of hold-ups, the resulting productivity loss will multiply throughout your entire company. For example, let’s say a company acquires a new customer in minutes but requires several weeks to spin up a new employee or vendor. That’s an issue because both your employees' skills and your supplier’s products play a vital role in providing exemplary service to the customer. Therefore, if those components are not operating smoothly, your client is ultimately who is disadvantaged. Your Front Office can only be as efficient as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence includes a thorough understanding of your business workflows as well as the technology that efficiently delivers intelligent information. We know what questions to ask and can identify the right data to bring clarity to questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Outlining a plan is the most crucial element of a migration. Every migration needs a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations must include search capabilities, security, mapping metadata, folder structure, and many other elements that will allows users to find relevant information. It is critical that you invest the time to understand the problems you’re having and what is required to move forward.

 
 
 

Intelligent Information Management

It is widely accepted that the modern company depends on numerous sources to collect content whether it’s a ERP, CRM, HCM, or ECM. Regardless of which system you’re using, it contains vital business data and content that is imperative to the success of your business. Both businesses and their clients require information from multiple repositories to complete tasks, and this adds additional complexity if that information is not easily available. The conventional method was to combine information into a central repository but this approach is not viable long term as one system can’t manage everything, particularly in some mid-range to large organizations.